As a housing agent or property manager, it can be easy to forget that the properties you manage are your tenants’ homes. For you, they are all about logistics and management, but for your tenants, they are their safe place to live, that they are making their own. You need to ensure you respect this and make sure their homes are as secure as they can possibly be.
In order to do this, you need to use high quality doors and windows that lock fully. You also need to carry out any maintenance straight away where security is concerned – some things can wait, but security cannot. Carry out regular inspections of your properties to make sure tenants are looking after them, but also to make sure everything is safe and secure. Make sure your tenants know to come to you if they experience any issues to do with the security of their homes.